Keeping Our Homeless Neighbors Safe

By Commissioner Steve Banks, Department of Social Services and Chief Edward Thompson, NYPD

Keeping New Yorkers safe is our top priority — whether on the street, in your home, or in shelter. We are always identifying new ways to improve our practices and programs. As part of that effort, the de Blasio administration conducted a 90-day review of homeless services and a comprehensive NYPD review of security at our shelter facilities citywide. Even though stays in shelter are temporary, it is paramount that families, their children and single adults living in shelter feel safe as they work to stabilize their lives and get back on their feet.

In March of last year, we launched our partnership with the NYPD to improve security measures, including standardizing and professionalizing security, surveillance, staff training and deployment — and we invested in additional security.

In April, under the direction of the NYPD management team, DHS security personnel and Peace Officers began receiving enhanced NYPD training to properly address various situations and critical incidents, including working with clients with mental health disorders, a history of victimization and trauma, and domestic violence.

Read more [HERE]. 



If you are having thoughts of suicide, help is available. You have options and you are not alone. You can call the Life Line at 1-800-273-8255 or 911 for an emergency. You can also text “Talk” to the Crisis Text Line at 741-741. 

If you know someone who might be in a crisis, you do not have to be an expert to help them. Get tips here: